Unable to Link Hue With Alexa (5 Easy Fixes To Try Out)

The best part about having Philips Hue and Alexa is that you can control the lights of your home via voice control or using the mobile app. Change the color and brightness of the lights and more. However, some users have reported that they were Unable to link Hue with Alexa.

In case the same goes for you, and you are looking for a way to get rid of the error, then this article will help you out.

Below I have discussed several reasons why the error occurs and how to fix Philips hue unable to link with Alexa error.

Why Won’t My Philips Hue Connect to My Alexa?

philips hue unable to link with alexa

There could be several reasons your Philips Hue lights are not connecting to your Alexa. Here are a few possible explanations:

Wi-Fi Connection

The most common reason for connectivity issues is a weak or unstable Wi-Fi connection. Make sure both your Echo device and Philips Hue bridge are connected to the same Wi-Fi network. It’s also recommended to have a strong and stable internet connection.

Hue Bridge Setup

Ensure that your Philips Hue bridge is connected and set up correctly. Check if the bridge has power and both the Ethernet and power cables are securely connected. You may also need to confirm that the bridge is connected to your Wi-Fi network, as indicated by the green light on the bridge.

Skill Integration

To control Philips Hue lights with Alexa, you need to enable the Hue skill in the Alexa app and link it to your Philips Hue account. Double-check if you’ve completed this step correctly. Open the Alexa app, go to the Skills & Games section, search for the Philips Hue skill, enable it, and follow the instructions to link your account.

Device Discovery

Alexa needs to discover your Philips Hue lights to be able to control them. In the Alexa app, go to the Devices tab, select the “+” button, choose “Add Device,” and wait for Alexa to scan for new devices. If your Hue lights are not detected, try turning them off and on again or restarting the Hue bridge.

Light Naming

Ensure that your Philips Hue lights have unique and easily recognizable names. If there are duplicate, similar, or conflicting names with other devices within your Alexa ecosystem, it might cause issues. Rename your lights in the Hue app to avoid any naming conflicts.

Firmware Updates

Keeping your Philips Hue bridge and lights up to date is crucial for seamless integration with Alexa. Check for any available firmware updates through the Hue app and ensure that your bridge and lights are running on the latest software versions.

Fixed: Unable to Link Hue With Alexa

Now that you know what is causing Alexa to be unable to link the hue error, the next question is how do you fix the error?

Well, to get rid of the error, you can try the following fixes:

1. Confirm Account Linking

Ensure that you have an active Philips Hue account and that you are using the same credentials to log in to both the Philips Hue and Alexa apps.

  • Check if you have successfully enabled and linked the Philips Hue skill within the Alexa app.
  • Open the Alexa app and go to the Skills & Games section.
  • Over here, search for the Philips Hue skill and enable it and follow the onscreen instructions to link your accounts.

2. Reboot Devices

A simple restart might fix any connectivity glitches. So reboot both of your devices and see if it works for you.

  • To reboot, simply power off and unplug both your Philips Hue bridge and Echo device. Leave them unplugged for about 30 seconds.
  • Plug in and power on the Hue bridge, allowing it to establish a stable connection.
  • Once the bridge is online, plug in and power on your Echo device. Wait for it to boot up completely.
  • Retry the account linking process within the Alexa app and see if it works for you.

3. Forget and Re-add Hue

You can also re-add your Hue connection to your Alexa to get rid of any pairing issues. To do so, follow the below steps:

  • Open the Alexa app and navigate to the Devices tab.
  • Locate the Philips Hue devices that are not working properly.
  • For each device, select it, tap on the three dots in the upper-right corner, and choose “Forget.”
  • Once all devices are forgotten, tap on the “+” button and select “Add Device.”

Follow the onscreen instructions to rediscover and link your Philips Hue devices with Alexa.

4. Check Firmware Updates

You should also check for any firmware updates. As there is a good chance that the error is caused because of a temporary bug, and there is already an update available for the fix. To check for updates, follow the below steps:

  • Open the Philips Hue app and ensure that your Hue bridge and lights are running the latest firmware versions.
  • If updates are available, follow the instructions in the Hue app to install them. This can help address compatibility issues between the devices.
  • After updating the firmware, reboot your Hue bridge and Echo device, then attempt the account linking process again.

5. Reset Philips Hue Bridge

If nothing works out for you, then you can try resetting your Philips Hue bridge. To do so, follow these steps:

  • First, locate the reset button on the back of the bridge and press it with a small pin or paper clip.
  • Hold it for about 10 seconds until the lights on the bridge start flashing.
  • Once the bridge has reset, go through the initial setup process again, including connecting it to your Wi-Fi network.
  • Then, retry linking your Philips Hue lights with Alexa and see if it works for you.


So those were some of the quick fixes for Unable to link hue with Alexa. In most cases, it is a temporary glitch or connectivity issue. So make sure to check for a proper internet connection and try reconnecting both devices and see if it works for you. If you still need further help, feel free to drop a comment below.

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