How to Factory Reset Hisense TV? (Quick Guide)

Experiencing issues with your Hisense TV like Hisense TV no sound or just looking for a fresh start? Resetting your Hisense TV can be the perfect solution. Whether it’s to resolve technical glitches or to clear your personal settings before selling, understanding how to reset Hisense TV is essential.

This guide will walk you through the steps to perform both a soft reset and a factory reset, ensuring your TV functions smoothly. Let’s dive into the simple yet effective ways to reset your Hisense TV and bring it back to its optimal state.

Preparing for the Reset

Before you embark on the journey of resetting your Hisense TV, it’s crucial to prepare adequately. This preparation ensures that the process of either a factory reset or a soft reset goes smoothly, without any unforeseen complications.

  1. Backing Up Important Data: If you’re planning on performing a Hisense TV factory reset, remember that this process will erase all your personalized settings and data. Therefore, it’s advisable to back up any important account information or settings. Note that for some models, this might not be an option, so ensure you have all the necessary account information handy to set up the TV again.
  2. Accessing the Reset Function: To proceed with how to reset a Hisense TV, you need to have access to either the TV’s remote control or the physical buttons on the TV. Most Hisense TV models have a straightforward method to access the reset options through the settings menu. Ensure your remote control is working, or if you’re using the TV buttons, know their locations and functions.
  3. Choosing the Right Reset Option: Hisense TVs typically offer two reset options – a soft reset and a factory reset. A soft reset, or a power cycle, can resolve minor glitches and doesn’t erase your settings. On the other hand, a Hisense TV factory reset will return the TV to its original state, as it was when you first bought it. Choose the option that best suits your needs.

How to Soft Reset a Hisense TV?

A soft reset on your Hisense TV can often resolve minor technical issues without erasing your settings or data. This process is akin to restarting your TV, and it’s quite straightforward. Here’s how you can perform a soft reset on your Hisense TV:

Step 1: Power Off Your TV

Begin by turning off your Hisense TV using the remote control. This is the initial step in the soft reset process. Ensure that the TV is completely turned off and not just in standby mode.

Step 2: Unplug the TV

After turning off the TV, unplug it from the power outlet. This step is crucial in the soft reset process as it helps to clear any residual power in the TV’s system, which can be the cause of minor glitches.

Step 3: Wait for a Few Minutes

Once the TV is unplugged, wait for about 1-2 minutes. This waiting period allows the TV to discharge any remaining power, which helps in resetting the system. It’s an essential step in ensuring a thorough soft reset.

Step 4: Reconnect the TV

After waiting for a couple of minutes, plug your Hisense TV back into the power outlet. Ensure that the connection is secure to avoid any power issues during the restart process.

Step 5: Turn On the TV

Now, turn on your Hisense TV using the remote control. This action completes the cycle of a soft reset. Your TV should now boot up as it normally does.

Step 6: Check the TV’s Functionality

After your Hisense TV turns on, check to see if the issue you were experiencing has been resolved. In many cases, a soft reset can fix minor problems like audio/video issues, app glitches, or general sluggishness in the TV’s performance.

How to Factory Reset Hisense TV?

When a soft reset doesn’t resolve the issue, or if you need to erase all your personal data and settings, a factory reset on your Hisense TV is the next step. This process restores your TV to its original factory settings, just as it was when you first purchased it. Here’s a detailed guide on how to perform a factory reset on your Hisense TV:

Step 1: Access the Settings Menu

Turn on your Hisense TV and using your remote, navigate to the ‘Settings’ menu. This is typically represented by a gear icon and can be found either on your home screen or by pressing the ‘Menu’ button on your remote.

Step 2: Locate the Reset Option

Within the ‘Settings’ menu, look for options like ‘System’, ‘Advanced Settings’, or ‘General’. Navigate through these options to find the ‘Reset’ or ‘Factory Reset’ option. The exact path can vary depending on your Hisense TV model.

Step 3: Initiate the Factory Reset

Once you find the ‘Factory Reset’ option, select it. You may be prompted to enter a PIN. If you haven’t set a custom PIN, the default is usually ‘0000’ or ‘1234’.

Step 4: Confirm the Reset

After entering the PIN, you will likely encounter a confirmation screen warning you that all data and settings will be erased. Confirm that you want to proceed with the factory reset. This action will initiate the reset process.

Step 5: Wait for the Reset to Complete

The factory reset process will begin, and your TV screen may turn off and on during this process. It’s important to wait patiently and not interrupt the reset by unplugging the TV or pressing any buttons.

Step 6: Initial Setup

Once the reset is complete, your Hisense TV will restart and display the initial setup screen, just like when it was first turned on. You will need to go through the setup process, including selecting a language, connecting to Wi-Fi, and signing into your accounts.


Performing a factory reset on your Hisense TV is a more comprehensive solution for resolving major issues or preparing the TV for a new user. It’s important to remember that a factory reset will erase all your personal data and settings, so it should be used judiciously. After the reset, your TV will be in the same condition as when it was first unboxed, allowing you to start afresh or troubleshoot more effectively.

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