Fixed: Hisense TV Not Connecting to WiFi

In today’s tech-savvy world, a Hisense TV not connecting to WiFi can be a significant inconvenience. This issue, ranging from the Hisense TV won’t connect to WiFi, to the specific problem of Hisense not picking up WiFi 5GHz, is increasingly common among users.

Whether it’s a glitch preventing the TV from connecting or a more complex issue like not detecting a 5GHz network, understanding why your Hisense TV won’t connect to WiFi is crucial for a seamless streaming experience. In this comprehensive guide, we’ll explore various reasons and solutions for why your Hisense TV might be facing WiFi connectivity issues in 2024.

Why Won’t My Hisense TV Connect to WiFi?


When facing the frustrating scenario where your Hisense TV won’t connect to WiFi, it’s essential to first understand the potential causes behind this issue. Hisense TVs, like many smart TVs, rely on stable internet connections to function optimally. However, several factors can disrupt this connection.

  1. Network Issues: One common reason for a Hisense TV not connecting to WiFi could be related to your home network. Issues such as weak signal strength, network congestion, or compatibility problems, especially with 5GHz networks, can affect connectivity.
  2. TV Software Problems: Sometimes, the problem lies within the TV’s software. Outdated firmware can lead to compatibility issues, resulting in your Hisense TV not picking up WiFi 5GHz or connecting to any network.
  3. Hardware Complications: Rarely, the WiFi module in the TV might be malfunctioning, leading to connectivity problems.
  4. Environmental Factors: Physical obstacles or interference from other electronic devices can weaken the WiFi signal, making it challenging for your Hisense TV to maintain a stable connection.

Basic Troubleshooting: Hisense TV Won’t Connect to WiFi

If you’re stuck with the issue of your Hisense TV not connecting to WiFi, there are several basic troubleshooting steps you can take. These steps are often effective in resolving common connectivity problems.

  1. Restarting Your Devices: Begin by power cycling both your Hisense TV and WiFi router. This simple action can often resolve temporary glitches affecting the WiFi connection.
  2. Check WiFi Signal Strength: Ensure that your Hisense TV is within a good range of your WiFi router. Weak signal strength can be a primary reason why your Hisense TV won’t connect to WiFi, especially if you’re trying to connect to a 5GHz band which typically has a shorter range.
  3. Update TV Software: Outdated TV firmware can lead to various issues, including connectivity problems. Check for any available updates for your Hisense TV and install them.
  4. Examine Network Settings: Verify that your WiFi network is functioning correctly on other devices. This step helps in determining if the issue is with the TV or the network itself.
  5. Forget and Reconnect to WiFi Network: Sometimes, removing your WiFi network from your TV’s memory and reconnecting can solve the issue. This process refreshes the connection settings that might have been corrupted.

These steps are a great starting point in addressing the common problem of a Hisense TV not picking up WiFi 5GHz or connecting to any WiFi network. If these basic methods don’t work, more advanced troubleshooting may be required.

How To Fix Hisense TV Not Connecting to WiFi?

When basic troubleshooting doesn’t resolve the issue of your Hisense TV not connecting to WiFi, it’s time to delve into more advanced techniques. These steps can help tackle more complex connectivity problems.

  1. Change DNS Settings: Sometimes, the default DNS settings might not be the most efficient for your network. Changing the DNS settings on your Hisense TV to a public DNS, like Google’s or, can sometimes improve connectivity.
  2. Factory Reset the TV: If all else fails, consider performing a factory reset on your Hisense TV. This step will erase all data and return the TV to its original settings, which could resolve deeper software issues. However, remember that this will remove all your customized settings and downloaded apps.
  3. Check for Interference: Other devices in your home, like microwaves or cordless phones, can interfere with WiFi signals. Ensure that your Hisense TV is placed away from such devices, especially when trying to connect to a 5GHz network, which is more susceptible to interference.
  4. Network Hardware Compatibility: Ensure that your router and other network hardware are compatible with your Hisense TV, especially if you’re trying to connect to a 5GHz network. Some older routers may not support the latest WiFi standards.
  5. Contact Hisense Support: If you’ve exhausted all other options and your Hisense TV still won’t connect to WiFi, it might be time to contact Hisense customer support for professional assistance.


Navigating the complexities when your Hisense TV is not connecting to WiFi can be challenging, but with the right approach, it’s often solvable. From basic restarts to advanced network settings adjustments, this guide has covered essential steps to troubleshoot and resolve WiFi connectivity issues. Whether it’s a simple signal interference or a more technical glitch, understanding and applying these solutions can enhance your viewing experience. Remember, a stable and robust WiFi connection is key to making the most of your Hisense TV’s smart features.

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